Reviews

cara, dundee
4.6

06.01.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Cara, Thank you for taking the time to complete our online customer satisfaction survey. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Pawan,
4.8

19.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Pawan, Thank you for taking the time to complete our customer satisfaction survey. I am glad that you enjoyed staying with us and I would like to have you as a guest in the future. Kind Regards, Flori Carp Cluster General Manager

Jennifer,
4.2

19.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Housekeepingladies were awesome. I had way too less toilet paper and they gave me two additional, when I asked them. Apartment had an awesome equipped kitchen and heater, that warmed the apartment very quickly.


Response:

Dear Jennifer, Thank you for your lovely comments. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Laura, Llandrindod Wells
5.0

17.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great value, location and lovely apartments. Have recommended to my firm to use


Response:

Dear Laura, Thank you for your lovely comments and for scoring us top marks for your stay. I am looking forward to welcome you again in the future. Kind Regards, Flori Carp Cluster General Manager

Tim,
4.0

03.12.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Tim, Thank you for taking the time to complete our customer satisfaction survey. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager